We hope this note finds you and your family healthy and well. As we continue to monitor the evolving public health landscape surrounding COVID-19, we are seeing an increase in order volumes due to consumers being encouraged to stay home when possible. We appreciate you trusting us to continue providing nutritious, real meals for your families during this time.
Please be assured that we are doing everything possible to address concerns surrounding COVID-19. Because we source many of our ingredients from small, local farms, you can take comfort in knowing our operations require less handling than traditional grocery stores or other meal delivery services.
While we don’t anticipate a significant disruption to the availability of supplies, we are proactively taking every precaution to avoid delivery delays, we are kindly requesting that those of you who intend to confirm or place an order each week do so as soon as possible. This will help us to better ensure on-time delivery of your order. And we will, of course, notify you of any anticipated delays in advance.
We sincerely appreciate your help during this time and should you have any questions at all, please feel free to contact us at firstname.lastname@example.org
Stay in, be safe, and eat well.
– Dan, RealEats Founder & CEO