Absolutely! Just remember to log into your account and select your meals by 4:59pm ET on Thursday. We offer a variety of dinners and breakfasts every week for you to choose from. The three feature dishes change weekly and all others rotate less frequently. We make sure to have seasonal options available for everyone while keeping some favorites around a little longer.
All our meals are designed to serve one average-sized adult. You can click on any meal to view the calorie counts and nutritional facts. RealEats meals are all less than 600 calories and work great for dinner or lunch. And with a variety of add-ons available for purchase, we can cover your breakfast and snacks, too!
Uh oh! Did you update your orders by 4:59pm ET on Thursday in your account? If you forget or need help, you can contact customer experience and we will do everything we can to make sure your order is updated to the meals you would like. Although we try and be as flexible as possible, we’re unable to give refunds for meals that are packed and shipped.
Since our food is cooked to order and super fresh, we can’t accept returns or issue refunds for personal taste preferences. Mistakes do happen so if there are problems with your order, contact us and we’ll work something out. We do take quality very seriously, and we want your experience to be as quick, easy, and delicious as possible.
You can store in the refrigerator for up to 7 days. Our meals never arrive frozen, always fresh and will have a best by date on the individual packages!
Sure, but our meals are designed to be eaten fresh by the expiration date on the pouches. If don’t get to them in time, you can freeze your meals. We cannot offer directions for reheating meals that have been frozen.
Absolutely! We prefer you use boiling water to warm up your meals, but you can also use the microwave. Just remember to remove the plastic packaging prior to warming in the microwave.
If you have any allergies, make sure you read the ingredients of each dish. You’ll find them on our website under On The Menu. Simply click through any meal to view all nutritional and ingredients information. While many of our meals may not contain specific allergens, all our production is done in a facility where cross contamination may occur so we cannot guarantee that our products are completely allergen free.
Many are organic, and the great majority are local and sustainable. Our food has no artificial ingredients, binders, fillers or artificial preservatives added. All ingredients are Non-GMO and as seasonal as possible.
Supporting other small businesses is a core value of RealEats so we try to source as much as we can to the small independent farmers and food companies, many of which are local to our kitchen in the Finger Lakes agricultural region of New York.
We are adding more plant-based, dairy-free, and gluten-free options for our RealEaters! Please take a close look at each meal to see if it fits your dietary needs and select what works for you. Our meals are made with high quality real ingredients, but we are not a diet plan. If you have health concerns, please consult a health professional before making your selections. Details for all meals can be found on the On The Menu page.
We do the prepping for you and deliver healthy, delicious, fully cooked meals to your door. All you need is a pot and boiling water or a microwave! Your meals are cooked to perfection in our state-of-the-art licensed and food safe facility, located in Geneva, NY. Each meal is then quickly cooled, vacuum-sealed in pouches and shipped chilled on ice to you. All you have to do is re-heat in boiling water for the designated time on each pouch
Absolutely! We use the same packaging technique as the classic “sous-vide” style of French cuisine. These pouches are 100% food-safe, BPA-free, Plasticizer-free, Phthalate-free and do not leach chemicals of any kind into your food.
RealEats offers different meal plans with either just dinner/lunch meals or dinner/lunch and breakfast. Each meal is designed for one person so pick a plan that works best for you. Choose your plan, select your meals,select your add ons if you wish and proceed to checkout. You can then access your account, plan your upcoming deliveries and manage your subscription by logging back in at your discretion.
Our minimum plan is the 4-meal plan, delivered once weekly. You can also change your plan by logging into your account, clicking on change meal plan located on the left hand side of your subscription page. If you have any trouble, simply contact the customer experience team at support@realeats.com.
Nope! Simply sign up, and we’ll start sending fresh meals to you each week.
There is no minimum subscription period. You can skip, pause, or cancel your subscription at any time. You can even plan to skip multiple order weeks in advance. Please be sure to login to your account page to skip or cancel before 4:59pm ET on Thursday, or you will be charged for your next order. Questions, reach out to support@realeats.com.
Once you’re in, you’re in. Be sure to log into your account by 4:59pm ET on Thursday of each week to select your following week’s meals, skip, pause or cancel. We are not able to cancel your order after this cutoff time. Your order will be processed on your credit card every Thursday & will leave our kitchen every Monday.
Your credit card will not be charged if you skip before 4:59pm ET on Thursday. We’ll send you an email to remind you to choose your meals or skip in advance of this deadline each week.
All changes to your orders need to be made by 4:59pm ET on Thursday for the following week’s delivery. If you forgot, contact support@realeats.com and we’ll do our best to adjust the order. We try to be as flexible as possible with late cancels and order changes, but by Monday, boxes are packed and on the truck so you’ll be responsible for paying for any charges relating to an order processed after this time.
Yes, we’ll continue to deliver your weekly meals if you don’t skip, pause, or cancel which you can do at any time. All changes to your orders need to be made by 4:59pm ET on Thursday for the following week’s delivery. If you forgot, contact support@realeats.com and we’ll do our best to adjust the order. We try to be as flexible as possible with late cancels and order changes, but by Monday, boxes are packed and, on the truck, so you’ll be responsible for paying for any charges relating to an order processed after this time.
Absolutely! We suggest you order the appropriate plan and modify the shipping address to the person you wish to gift this to. Depending on how long you want to gift the order, just cancel the subscription at the end of the gift period. If you are having problems setting it up, contact support@realeats.com or call us at 855-695-6387, and we`ll help you out.
RealEats offers meals that on average feature three parts- a protein, a vegetable, a carb and any add ons if you selected them – delivered in vacuum-sealed pouches to lock in nutrition and freshness. We also include ice packs,all shipped in an insulated box with ice packs to ensure your food stays cold and fresh.
Not yet. The delivery day is based on your zip code and will either be delivered on Tuesday or Wednesday (pending carrier delays & major holidays). If you have a question when or if we deliver to your zip code, email support@realeats.com.
We pack our deliveries in a certified, inspected facility, and we ship our products weekly with plenty of ice packs and a specially designed shipping box that keeps the cold in. If you receive a meal from RealEats that is anything but cold and fresh, please snap a photo and send us information on the delivery immediately receipt to support@realeats.com.
We ship every Monday (except for major holidays) from our kitchen, so your meals will arrive fresh on either Tuesday or Wednesday in an insulated shipping box accompanied by ice packs to keep your food cold while in transit. Check your email for order details and updates! You will be able to track your package so you know exactly when it will arrive.
We pack our boxes with enough ice packs to keep the food cold throughout transit, but please get the meals into the fridge or cooler as soon as possible. Even if delivery is delivered a day late, the ice packs should keep the food cool. If you receive your box and something looks off, contact support@realeats.com immediately upon receiving your box.
Most of the time, your package will arrive as planned. Sometimes our carrier doesn`t make it on time, which is as frustrating for us as it is for you. If your package is late, please check your email for any communication from us regarding an issue. If we haven`t already emailed you, contact us at support@realeats.com or 855-695-6387.
We deliver to: Connecticut, Delaware, District of Columbia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, & West Virginia
To most of: South Carolina, Tennessee, & Wisconsin
To parts of: Alabama, Georgia, Iowa, Minnesota, Missouri, & Texas
We`re always trying to increase our delivery radius so if you have any questions please email us at support@realeats.com.
You will receive an email with your tracking info on Friday so you can track your package that will ship on Monday. We do our best to get your box there as scheduled, but sometimes the shipper experiences delays. We track all our shipments and try to notify you if we anticipate any type of delay. Please make sure your shipping address is a location that can easily accept deliveries.
Please contact support@realeats.com if you are having any trouble logging in and we will do our best to help you access your account.
To cancel your subscription all you have to do is log into your account, click billing on the left hand side of the page, go down to cancel, highlight your meal plan and then click confirm!
Absolutely! Just log into the site, select your new meal plan and continue to check out. Please double check that all your information is still accurate. If you’re having any difficulty, contact support@realeats.com.
It’s easy. You can email us at support@realeats.com or call us at 855-695-6387 between 9am – 5pm EST, Monday – Friday. You can also chat live with us during business hours by accessing the chat feature on the website. We always respond to every email and voicemail so please be patient, we’ll be in touch.
Please reach out to social@realeats.com.
Please email us at kitchencareers@realeats.com.
RealEats is a weekly meal subscription that provides you with healthy, fresh meals you can prepare in 6 minutes (or less). Each week, we deliver an insulated box to your door that contains meals sealed inside BPA-free, plasticizer and phthalate-free plastic pouches – made from the same quality food-safe pouches used by high-end gourmet restaurants for “sous-vide” style cooking. Simply bring a large pot of water to a gentle simmer, place pouches in the water and heat based on the time indicated on each menu item (generally 6 minutes for proteins and 3 minutes for sides, cold items are ready to eat right out of the bag). You can also microwave your meals by removing them from the pouches first.
Our kitchen is based in Geneva, NY – right in the heart of the Finger Lakes agricultural region.
Contact us
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support@realeats.com
Live chat
1-855-695-6387Live chat and phone support available Monday to Friday, 9 am to 5 pm EST.
