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Yes. Each week Our Menu features a variety of options to choose from including our current best sellers, seasonal options and fan favorites. To make new selections, remember to log into your Account by 4:59pm ET on Thursday or you'll receive the same or similar meals as your previous week.
Our meals are single servings designed to serve one person. Click on any meal for a full nutritional breakdown including the total weight (in grams) of each meal. A variety of add-ons available so we can cover your breakfast and snacks, too!
If you received something different from your order confirmation email, please contact our Customer Experience Team at support@realeats.com and we'll help sort it out.
Our food is super fresh so we can't accept returns or issue refunds for personal taste preferences. We want your experience to be as quick, easy, and delicious as possible so if something is just not right with your order, please contact us at support@realeats.com and we'll help you out.
Meals expire the Monday after delivery. We recommend enjoying your meals within the first few days of delivery, but you can always check their best-by date insert in your box. If you are unable to finish your meals by the best-by date, you can store them in the freezer. When you're ready to eat, transfer the meals to a refrigerator to thaw and follow the heating instruction provided.
Yes. Our meals are designed to be eaten fresh out of the pouches, but you can freeze them if you can’t eat them by the best-by date. When you are ready to enjoy, simply thaw fully and follow the heating instructions provided.
Yes. We prefer you use boiling water to heat your meals, but you can also use the microwave. Just remember to remove the plastic packaging before placing in the microwave. We have suggested microwave timing instructions located on your meal pack.
Some of our meals may contain any of the 8 major food allergens: eggs, milk, fish, peanuts, shellfish, soy, tree nuts, and wheat. Click on any meal or check the meal wrap to view a full ingredient list and allergen statements.
We take all precautions to limit cross-contamination, but our meals are manufactured in a facility that uses egg, tree nuts, milk, fish, shellfish, soy, and wheat.
We take all precautions to limit cross-contamination, but our meals are manufactured in a facility that uses egg, tree nuts, milk, fish, shellfish, soy, and wheat.
Many are organic, and the great majority are local and sustainable. Our food has no artificial ingredients, binders, fillers, added artificial preservatives and is as seasonal as possible.
Supporting other small businesses is a core value of RealEats. We source as much as possible from independent farmers and food companies, many of which are local to our kitchen in the Finger Lakes agricultural region of New York.
Please look closely at each meal to determine if it fits your dietary needs. Our meals are made with high quality real ingredients, but we are not a diet plan. If you have health concerns, please consult a health professional to see if our meals would be a good fit. Details for all meals can be found on Our Menu.
We prepare and fully cook our meals to perfection in our state-of-the-art licensed facility, located in Geneva, NY. Each meal is then quickly cooled, vacuum-sealed in fresh-packs and shipped chilled on ice. You heat and eat using boiling water or a microwave.
Absolutely! We use the classic French “sous-vide” technique found in many high-end gourmet restaurants. These pouches are 100% food-safe, BPA-free, Plasticizer-free, Phthalate-free and do not leach chemicals of any kind into your food.
Choose a Meal Plan, select your meals, and add-ons and proceed to checkout. Access your account to plan your upcoming deliveries, and manage your subscription. Once your initial order is placed, all future orders will process to your credit card at 5:00 PM ET each Thursday. Skip or pause by logging in before the weekly deadline.
Our minimum plan is the 4-meal plan, delivered once weekly. You can update your plan by logging into your account, clicking on, Change meal plan, located under Welcome on the upper left of your Account page. We are a weekly subscription service so please remember to skip, pause or cancel if you don't want to receive meals weekly. If you have any trouble, contact the Customer Experience Team at support@realeats.com.
There is no minimum subscription period. You may skip, pause, or cancel your subscription before our order cutoff time of Thursday, 4:59pm ET. You can even extend your setting for an extended period of time via your Account page. Any questions, reach out to support@realeats.com.
Welcome to RealEats! Log into your account by 4:59pm ET weekly each Thursday to select the following week’s meals or skip, pause or cancel. Your order will be processed on your credit card every Thursday & will leave our kitchen every Monday (Sunday for Express orders). We are not able to cancel your order after the cutoff time.
Your credit card will not be charged if you skip, pause or cancel before 4:59pm ET on Thursday. We’ll send you a reminder email to this effect each week. Please log into your account to change your settings. Clicking "skip week" in our email reminder, does not skip the order; it brings you to your account page where you can log in and manage your account.
Yes, your weekly meals continue to send if you don’t skip, pause, or cancel. Changes to your order must be made by 4:59pm ET on Thursday for the following week’s delivery. If you forget, contact support@realeats.com. We try to be as flexible as possible with late cancellations and order changes, but by Monday, boxes are packed and on the truck, so you’ll be responsible for paying for any charges relating to an order processed after this time.
Yes! Select the plan you'd like to give and modify the shipping address to the person you wish to send to. Just cancel the subscription at the end of your desired gift period. If you have problems setting it up, contact support@realeats.com or call us at 855-695-6387, and we`ll help out.
RealEats meals generally feature three parts; a protein, vegetable and a carb plus any add-ons you may have selected. Meals are delivered in individual vacuum-sealed fresh packs to lock in nutrition and freshness. This is shipped in an insulated box with ice packs to ensure your food stays cold and fresh.
Currently there are specific areas where we offer options for delivery days, but most deliveries occur consistently on Monday, Tuesday or Wednesday (pending carrier delays & major holidays) and depending on your zip code. If you have questions about delivery please contact support@realeats.com.
Our meals are prepared in a certified and inspected facility, and our products ship weekly with reusable ice packs and a specially designed shipping box that keeps the cold in. If you receive a meal from RealEats that is not cold and fresh, please send us a photo and your order number to support@realeats.com.
For most orders we ship every Monday, except for major holidays, so your meals will arrive fresh on either Tuesday or Wednesday depending on your zip code. Our express customers get their meals shipped on Sunday so they arrive Monday. Keep an eye on your email for order tracking and other order details and updates!
We pack our boxes with ice packs to keep the food cold throughout transit, but when your package arrives put the meals into the fridge as soon as possible. Even if delivery is delivered a day late, the ice packs should keep the food cool. If you receive your box and something looks off, contact support@realeats.com immediately upon receiving your box.
Most of the time, your package will arrive as planned but sometimes a carrier doesn`t make it on time, If your package is late, please check your email for any communication from us regarding an issue. If we haven't already emailed you, contact us at support@realeats.com or 855-695-6387.
We deliver to: Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, & West Virginia
To most of: Alabama, District of Columbia, Florida, Georgia, Iowa, Minnesota, Missouri, South Carolina, Tennessee, & Wisconsin
To parts of: Arkansas, Nebraska, North Dakota, Mississippi, Oklahoma, Texas, & South Dakota
We`re always trying to increase our delivery radius so if you have any questions please email us at support@realeats.com.
To most of: Alabama, District of Columbia, Florida, Georgia, Iowa, Minnesota, Missouri, South Carolina, Tennessee, & Wisconsin
To parts of: Arkansas, Nebraska, North Dakota, Mississippi, Oklahoma, Texas, & South Dakota
We`re always trying to increase our delivery radius so if you have any questions please email us at support@realeats.com.
You will receive an email with your tracking info when your package is scanned on Monday. Please double check your order to ensure the delivery address is correct. You can also locate your tracking number on your account page above your active order. We do our best to get your box there as scheduled, but sometimes the shipper experiences delays. We track all of our shipments and try to notify you if we anticipate any type of delay.
Please contact support@realeats.com and we will do our best to help you access your Account.
To cancel your account simply sign into your account and on the left-hand side, click Billing, then Manage Subscription, then Cancel Subscription. Please note, if your account is currently paused you will have to resume the account before you will be able to successfully cancel your account following the provided steps above. You will receive an email that your account has been canceled. Canceling an account does not cancel an order that is in process.
Absolutely! Just log into the site, select your new meal plan and continue to check out. Please double check that all your information is still accurate. If you're having any difficulty, contact support@realeats.com.
It’s easy. You can email us at support@realeats.com or call us at (855) 695-6387 between 9am – 5pm ET, Monday – Friday. You can also chat live with us during business hours by accessing the chat feature on the website. We always respond to every email and voicemail so please be patient, we’ll be in touch.
Please send any requests to press@realeats.com.
Please email us at realcareers@realeats.com.
RealEats is a weekly meal subscription service that provides healthy, fresh meals you can prepare in 6 minutes (or less). Each week, we deliver an insulated box to your door that contains meals sealed inside food-safe FreshPacksTM made from BPA-free, plasticizer and phthalate-free plastic. Simply bring a large pot of water to a gentle simmer, place pouches in the water and heat based on the time indicated on each menu item (generally 6 minutes for proteins and 3 minutes for sides, cold items are ready to eat right out of the bag). You can also microwave your meals by removing them from the pouches first.
Our kitchen is based in Geneva, NY – right in the heart of the Finger Lakes agricultural region.
If you have questions about our privacy policy, please contact support@realeats.com and make the subject line "Privacy Concerns." Or call tel:(855) 695-6387.
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