In certain circumstances refunds and credits may be issued to a customer. Refunds are issued to the original form of payment and are generally seen within 3 to 5 business days, depending on the merchant processing company involved. Credits are immediately applied to the Customer’s account and are available on a consumer’s next purchase. Credits in lieu of refunds do not expire.
If products were purchased through a third party, the third party is responsible for any refunds or credits the customer requests.
If you have any questions regarding this policy, we are happy to help. You can reach out to us via email at firstname.lastname@example.org.